Conference Terms and Conditions

By registering for the Conference Briefings or Immunity Training Courses, you agree to all of the conference terms and conditions stated herein. We strongly advise that you print this page and keep a copy for your records.


Cancellation / Substitution Policy

  • INFILTRATE virtual training courses are non-refundable after September 18, 2020.
  • Registrants who must cancel may substitute another person. Substitutions are allowed with the written permission of the original registrant.
  • All cancellation and substitution requests shall be made in writing and sent to infiltrate@immunityinc[dot]com from the original registrant.
  • Paid registrants who do not cancel by September 18, 2020, fail to send a substitute or do not attend the training forfeit their entire registration fee.
  • Individuals are responsible for canceling their own hotel and travel reservations. Immunity Services LLC is not liable for any hotel or travel costs.
  • Registrants who have paid and wish to cancel will receive a refund if notification is submitted in writing to infiltrate@immunityinc[dot]com on or before September 18, 2020.
  • If you cancel an earlier registration and then re-register at a later date, your new registration will be based on the current pricing as of the date of your final registration. Earlier registration pricing will be invalid.
  • Immunity Services LLC has the right to cancel any unpaid registrations without notice.



Refunds will only be given if a cancellation request is made in writing to infiltrate@immunityinc[dot]com on or before September 18, 2020.

  • Credit Cards: Refunds for credit card payments will only be to the original card charged.


Conference Badges

All persons on the conference floor must have a badge visible on them at all times. Anyone not displaying a badge will not be permitted to attend the conference briefings and/or events.


Meals / No Open Bar / Guest Meal Tickets

  • Delegates that purchase the discounted “No Open Bar” conference briefings pass will be given a special badge/wristband that will prohibit their consumption of alcohol during the open bar events. Delegates that buy the full price conference briefings pass will have access to the open bars during the Wednesday night Welcome Reception, Thursday night Reception dinner and Friday post-conference open bar.
  • Fees are non-refundable for any of the meal functions, regardless if you participate or not.
  • If you have special meal needs please email infiltrate@immunityinc[dot]com. We will do our best to fulfill special meal needs and requests, however, we cannot guarantee that we will be able to meet them.
  • With the purchase of a CONFERENCE GUEST MEAL TICKET, guests of paid conference briefings attendees are welcome to join you at the conference briefing breakfasts and lunches, as well as at the Wednesday night and Thursday night conference events. Guests will need to display a special badge to obtain access to the meals and events. Conference Guest Meal Tickets do not permit the guest to access the conference briefings and/or coffee breaks during the conference. A separate guest meal ticket is required for your guest to enjoy the meals served during our training courses.
  • With the purchase of a TRAINING GUEST MEAL TICKET, guests of paid training attendees are welcome to join you at the training breakfasts and lunches. Training Guest Meal tickets DO NOT permit the guest to access the training class and/or coffee breaks during the training classes. A separate guest meal ticket is required for your guest to continue enjoying access to meals and events during the conference.


Group Discounts

Group discounts for the conference briefings passes and training courses are available when registrations are made and paid at the same time. Please email infiltrate@immunityinc[dot]com for more information. We cannot retroactively apply a discount to a group if they have already registered as individuals.


Letters of Invitation

If you require a Letter of Invitation to attend INFILTRATE, you must submit a request to infiltrate@immunityinc[dot]com. Letters of Invitation are usually only required by foreigners who must obtain a VISA to enter the country in order to attend the event.

  • Letter of Invitation will only be issued to the registrant and only after the registration fee is paid in full.
  • The registrant will be responsible for any costs associated with mailing the Letter of Invitation.
  • All requests for a Letter of Invitation must be received no later than September 10th, 2020.
  • Immunity Services LLC does not guarantee that the Letter of Invitation will grant the registrant a VISA.


Training Class and Workshop Reservations

  • All training and workshop seats are first come first serve. The only way to hold a seat is to have your registration paid in full.
  • Immunity Services LLC reserves the right to cancel your unpaid registration without notification.


Training Conditions

  • The laptops provided for use during the training courses are the property of Immunity Services LLC. The laptops are for educational use only. The use of the laptops for personal business is strictly prohibited. Any damage to the laptop hardware will result in recovery/replacement charges billable to the paid registrant.
  • The posted class syllabus is subject to change.


General Conditions

  • Immunity Services LLC reserves the right to refuse entry or remove personnel (both registered and non-registered) from the event for vandalism, stealing, offensive and unruly behavior, or for any other reasons deemed appropriate, at their discretion.
  • Immunity Services LLC will not be liable in respect of any loss of or damage to the personal property of, or the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by negligence (including the negligence of Immunity Services LLC) or otherwise. This exclusion of liability does not apply to any liability which cannot be excluded under applicable law.

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